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Ready to transform your payment infrastructure? Our experts are here to help you find the perfect solution for your business needs.
Multiple Ways to Connect
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Live Chat
Get instant answers from our support team. Available 24/7 for urgent inquiries and technical support.
Form Support
Submit your inquiry through our contact form for detailed assistance from our payment experts.
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Get Started with PaySmart
Let's discuss how we can help transform your payment infrastructure and grow your business.
Technical Support
Already a client? Get help with integration, troubleshooting, or technical questions.
General Questions
Have questions about partnerships, media inquiries, or other general topics? We're here to help.
Our Locations
🇬🇧 London - Headquarters
Canary Wharf
London E14 5AB
United Kingdom
Email: chris@pay-smart.online
Email: kosta@pay-smart.online
🇪🇺 Europe - Remote Operations Team
Distributed across European Union
Email: operations@pay-smart.online
Business Hours
Sales & General Inquiries
Monday - Friday: 9:00 AM - 6:00 PM (Local Time)
Saturday: 10:00 AM - 2:00 PM (Local Time)
Sunday: Closed
Technical Support
24/7 Support Available
Critical Issues: Immediate Response
General Support: Within 2 hours
Emergency Contact
For critical production issues:
Email: chris@pay-smart.online
Email: kosta@pay-smart.online
Available 24/7/365
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with PaySmart?
Most businesses can be up and running within 5-10 business days. The timeline depends on your specific requirements, compliance verification, and integration complexity. We provide dedicated onboarding support to ensure a smooth setup process.
What are your processing fees?
Our fees vary based on your processing volume, transaction types, and specific requirements. We offer competitive rates starting at 2.5% + $0.25 per transaction for standard processing. Contact our sales team for a customized quote based on your business needs.
Do you support international payments?
Yes, we support payments in 150+ currencies and work with 50+ regulated financial partners globally. We offer local payment methods, multi-currency accounts, and competitive FX rates to help your business expand internationally.
Is my data secure with PaySmart?
Absolutely. We maintain PCI DSS Level 1 compliance, use end-to-end encryption, and implement advanced fraud prevention measures. Our infrastructure is regularly audited and we follow industry best practices for data security and privacy protection.
Can I integrate PaySmart with my existing systems?
Yes, we offer comprehensive APIs and pre-built integrations for popular e-commerce platforms, accounting software, and business systems. Our technical team provides integration support and documentation to ensure seamless connectivity.
What support do you provide?
We provide 24/7 technical support, dedicated account management for enterprise clients, comprehensive documentation, and regular training sessions. Our support team includes payment experts, compliance specialists, and integration engineers.