Get in Touch
Ready to transform your payment infrastructure? Our experts are here to help you find the perfect solution for your business needs.
Multiple Ways to Connect
Choose the best way to reach our team based on your needs
Live Chat
Get instant answers from our support team. Available 24/7 for urgent inquiries and technical support.
Phone Support
Speak directly with our payment experts for complex questions and detailed consultations.
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Book a personalized demo or consultation with our solutions architects and sales team.
How can we help you today?
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Get Started with PaySmart
Let's discuss how we can help transform your payment infrastructure and grow your business.
Technical Support
Already a client? Get help with integration, troubleshooting, or technical questions.
General Questions
Have questions about partnerships, media inquiries, or other general topics? We're here to help.
Our Locations
🇺🇸 New York - Headquarters
123 Financial District
New York, NY 10004
United States
Phone: +1 (800) PAY-SMART
Email: ny@paysmart.com
🇬🇧 London - European Hub
456 Canary Wharf
London E14 5AB
United Kingdom
Phone: +44 20 7946 0958
Email: london@paysmart.com
🇸🇬 Singapore - Asia Pacific
789 Marina Bay Financial Centre
Singapore 018956
Singapore
Phone: +65 6789 0123
Email: singapore@paysmart.com
Business Hours
Sales & General Inquiries
Monday - Friday: 9:00 AM - 6:00 PM (Local Time)
Saturday: 10:00 AM - 2:00 PM (Local Time)
Sunday: Closed
Technical Support
24/7 Support Available
Critical Issues: Immediate Response
General Support: Within 2 hours
Emergency Contact
For critical production issues:
+1 (800) PAY-HELP
Available 24/7/365
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with PaySmart?
Most businesses can be up and running within 5-10 business days. The timeline depends on your specific requirements, compliance verification, and integration complexity. We provide dedicated onboarding support to ensure a smooth setup process.
What are your processing fees?
Our fees vary based on your processing volume, transaction types, and specific requirements. We offer competitive rates starting at 2.5% + $0.25 per transaction for standard processing. Contact our sales team for a customized quote based on your business needs.
Do you support international payments?
Yes, we support payments in 150+ currencies and work with 50+ regulated financial partners globally. We offer local payment methods, multi-currency accounts, and competitive FX rates to help your business expand internationally.
Is my data secure with PaySmart?
Absolutely. We maintain PCI DSS Level 1 compliance, use end-to-end encryption, and implement advanced fraud prevention measures. Our infrastructure is regularly audited and we follow industry best practices for data security and privacy protection.
Can I integrate PaySmart with my existing systems?
Yes, we offer comprehensive APIs and pre-built integrations for popular e-commerce platforms, accounting software, and business systems. Our technical team provides integration support and documentation to ensure seamless connectivity.
What support do you provide?
We provide 24/7 technical support, dedicated account management for enterprise clients, comprehensive documentation, and regular training sessions. Our support team includes payment experts, compliance specialists, and integration engineers.